Already have a Moomoo account but haven't deposited, or deposited without the code — can you still get the reward?

“Daus, I downloaded Moomoo and registered last month, but haven’t put any money in yet. Can I still use your code?”

This is one of the questions Daus gets most often. The answer depends on two things: whether you’ve deposited yet, and how long it has been since you registered. Find your situation below.

One honest note first: what Daus writes here comes from Moomoo Malaysia’s official campaign terms and the experience of many of Daus’s audience. Cases that really fall outside the terms can only be decided by Moomoo, so Daus can’t promise anything on their behalf.

Situation 1: Registered, haven’t deposited at all, still within 30 days

You’re still in time. Follow this order exactly:

1. In the app, tap Search, type special deposit, and open that result.
2. Enter the code DAUSDK37.
3. Only then make your first deposit, at least RM1,000, through that page.
4. Once the deposit lands, tap Claim yourself: Discover → Me → Promotions → Welcome Rewards.
5. Keep a net deposit of at least RM1,000 for 60 days.

This applies even if you registered without Daus’s link. Full steps with pictures are on the reward page.

If you don’t have RM1,000 yet, don’t worry about making a small deposit first. Save until you have enough, and deposit it in one go when you’re ready, as long as you’re still within 30 days of registering.

Situation 2: Registered but more than 30 days ago, haven’t deposited

As Daus understands it, the window for a first deposit with the code is 30 days after registering. After that, the DAUSDK37 code usually can’t be entered any more. Moomoo’s official reward follows the current campaign terms, so Daus can’t say for sure whether it’s still open to you.

But Moomoo’s campaigns change from time to time, and there are sometimes special campaigns for old accounts that have never deposited (for example the September 2026 campaign, which has ended). So before you give up:

• Open Discover → Me → Promotions and see whether any campaign applies to your account.
• Ask Moomoo customer service (ready-made message below). No guarantee.

Situation 3: Deposited, but didn’t enter the code first

This splits into two:

Your first deposit was RM1,000 or more. The extra from the DAUSDK37 code is usually already missed, because the code has to go in before the first deposit. But Moomoo’s official new-user reward depends on the deposit amount and on you tapping Claim. So try Claim first (Discover → Me → Promotions → Welcome Rewards). If the coupons don’t appear, ask customer service.

Your first deposit was small, for example RM100. The extra RM50 from code DAUSDK37 is gone, because that extra only counts a first deposit of RM1,000 or more. But Moomoo’s official reward is still possible: it follows your cumulative net deposit within 30 days of the first deposit. So top up until your total is at least RM1,000 within 30 days of that first deposit, tap Claim, and keep it in for 60 days. Ask customer service if the coupons don’t appear.

Situation 4: Deposited during sign-up, before you had a chance to enter the code

Some people are asked to deposit right away during onboarding, before they get a chance to find Special Deposit. This is the same as Situation 3: the deposit was made without the code. Tap Claim for the official reward, and if you registered using Daus’s link, tell customer service that you meant to use the DAUSDK37 code when you signed up. No guarantee, but there’s no harm in asking.

Situation 5: Old account that has already deposited before

The new-user reward is only for new accounts. If your Moomoo Malaysia account is old and has had a deposit before, you’re no longer eligible as a new user. If you used Moomoo Singapore in the past (a separate company), ask customer service whether you count as a new user at Moomoo Malaysia.

That doesn’t mean you’re left behind. You can still use every Moomoo feature, and Daus can still teach you to use the app until you’re good at it. Start with the Moomoo basics tutorial.

One person, one account

Under the official terms, you can only have one Universal Account with Moomoo Malaysia. The same account, the same phone number and the same device are treated as the same person. So don’t open a second account to chase the reward. It can be rejected, and it can affect your original account.

Ready-made message for customer service

Send it through live chat (Discover → Me → Support → Online Inquiry), email support@my.moomoo.com, or the official WhatsApp 011-3011 6527:

Hi, I’m a new user and would like to check my eligibility for Welcome Rewards. Moomoo ID: [number in the Me tab] Registration date: [date] Date and amount of first deposit: [example: 5 Oct 2026, RM1,000 / not deposited yet] Promo code I tried to use: DAUSDK37 (in Special Deposit) My situation: [example: deposited during sign-up before entering the code] Could you check whether I’m still eligible, and what I need to do?

The fastest way to reach a real staff member is in the contact support tutorial.

Campaign terms are set by Moomoo Malaysia and can change. This content is educational sharing, not financial advice.